Terms of Use
Acceptance of Terms
By accessing, browsing, submitting information through, booking a consultation through, or otherwise using the website located at https://accordshield.com/ and any related pages, forms, scheduling links, content, communications, or online services operated by Accord and Shield Legal (collectively, the “Website”), you agree to these Website Terms of Use, the Attorney Advertising and Legal Disclaimer, the Privacy Policy, and any other terms posted on the Website or presented to you in connection with specific services. If you do not agree, do not use the Website, submit information through the Website, or rely on any Website content.
No Legal Advice
The Website is provided for general informational purposes only. Website content is not legal advice, does not create a legal opinion, and should not be relied upon as a substitute for advice from a qualified attorney who has reviewed the specific facts and applicable law. Legal outcomes depend on facts, documents, timing, jurisdiction, forum, and changes in law.
No Attorney-Client Relationship Without Written Agreement
Your use of the Website, submission of a contact form, scheduling of a consultation, email to the firm, phone call, voicemail, text message, online chat, payment request, or other communication with Accord & Shield Legal does not create an attorney-client relationship. An attorney-client relationship is formed only if and when Accord & Shield Legal expressly agrees to represent you in a written engagement agreement signed or otherwise accepted by the firm and you have satisfied any required conflict check, identity verification, retainer, and onboarding requirements. Until that occurs: Accord & Shield Legal does not represent you; the firm has not agreed to protect your interests; no attorney-client duties arise except to the limited extent required by applicable professional-conduct rules for prospective clients; you should not assume the firm will monitor deadlines, file documents, preserve rights, respond to communications, or take action on your behalf; and you remain responsible for all legal deadlines and obligations.
Do Not Send Confidential or Time-Sensitive Information Before Engagement
Do not send confidential, proprietary, trade secret, privileged, highly sensitive, or time-sensitive information through the Website, email, online forms, scheduling tools, voicemail, or other non-secure channels unless and until Accord & Shield Legal has agreed in writing to represent you and has instructed you to send the information. If you submit information before an attorney-client relationship is formed, Accord & Shield Legal may review it solely to determine whether the firm can or wishes to represent you. The firm may decline representation for any reason, including conflicts, capacity, fit, jurisdiction, scope, or business reasons.
Prospective Client Communications
Communications from prospective clients may be subject to limited duties under applicable professional-conduct rules. However, you agree not to provide more information than is reasonably necessary for the firm to evaluate whether to discuss representation. You should initially provide only your name, contact information, general nature of the matter, relevant parties for conflict-check purposes, and jurisdiction. You should not send litigation strategy, confidential business plans, source code, trade secrets, employee medical information, Social Security numbers, bank information, tax records, immigration records, or other sensitive materials unless the firm requests them through an appropriate channel.
Jurisdictional Scope and No Multijurisdictional Practice Representation
Accord & Shield Legal may provide legal services only where its attorneys are authorized to practice or where representation is otherwise permitted by applicable law and professional-conduct rules. Website content may discuss legal topics relevant to Arizona, California, Texas, federal law, trademarks, business law, employment matters, contracts, and related areas, but the Website is not a representation that the firm can or will represent every user in every jurisdiction or matter. Users outside Arizona, California, and Texas should not rely on Website content as describing the law of their jurisdiction.
Attorney Advertising
The Website may constitute attorney advertising under the laws and professional-conduct rules of one or more jurisdictions, including Arizona, California, and Texas. Prior results, testimonials, case studies, examples, descriptions of experience, or references to representative matters do not guarantee or predict a similar outcome in any future matter. Each matter depends on its own facts, law, evidence, documents, decision-makers, timing, and other circumstances.
Accord & Shield Legal’s principal office is in Scottsdale, Arizona, and the firm serves clients throughout Arizona, California, and Texas, including clients in major cities across those states. Consultations are available remotely by phone or video conference where appropriate. References to cities, counties, or service areas on the Website are for geographic service-area purposes only and do not indicate that the firm maintains a physical office in each location.
No Guarantee of Results
Accord & Shield Legal does not guarantee any legal, business, regulatory, trademark, employment, contract, litigation, transactional, negotiation, or other result. Any statements about possible strategies, timelines, risks, costs, filings, registrations, approvals, or outcomes are estimates or general information only unless expressly stated in a signed engagement agreement.
User Responsibilities
You agree that you will not use the Website to: violate any applicable law, regulation, court order, professional rule, intellectual-property right, privacy right, or contractual obligation; submit false, misleading, defamatory, harassing, abusive, obscene, threatening, discriminatory, unlawful, or infringing material; impersonate another person or misrepresent your affiliation with any person or entity; upload malicious code, interfere with Website security, scrape content, reverse engineer, overload, probe, scan, or test the vulnerability of the Website; attempt to gain unauthorized access to any system, account, data, or communication; send confidential information belonging to another person or entity without authorization; or use Website content to provide legal services, train competing tools, develop competing legal products, or create derivative legal content for commercial use without written permission.
Public Reviews, Public Forums, and Confidentiality
You are responsible for what you post, publish, submit, or disclose on public websites, review platforms, social media, forums, comment sections, or other public channels. Do not post confidential, privileged, proprietary, trade secret, personal, sensitive, or matter-specific information about yourself, the firm, another client, an opposing party, a witness, an employee, or any third party. Publicly posting information about a legal matter may disclose confidential information, waive privacy protections, harm legal strategy, affect privilege, violate a court order or agreement, or prejudice legal rights. Accord & Shield Legal is not responsible for harm caused by a user’s voluntary public disclosure of confidential or matter-related information. Nothing in these terms prevents any person from making truthful statements, submitting a good-faith review, reporting concerns to a regulator or bar authority, participating in legally protected activity, or exercising rights that cannot be waived. However, users may not post or submit statements that are knowingly false, misleading, defamatory, harassing, threatening, unlawful, or that disclose confidential, privileged, or legally protected information without authorization. Accord & Shield Legal reserves all rights and remedies available under applicable law regarding defamatory statements, unlawful disclosures, harassment, impersonation, misuse of confidential information, or interference with the firm’s legal, ethical, or business obligations.
Scheduling, Consultations, and Payments
Any online scheduling tool, payment link, consultation request, or intake form is provided for convenience and does not guarantee attorney availability, acceptance of representation, or formation of an attorney-client relationship. The initial 15-minute consultation is at no charge and is subject to conflict checks and any separately disclosed consultation terms; fees for other meetings will be disclosed and agreed upon before they are incurred. Payment of a consultation fee, retainer, invoice, or other amount does not by itself create an attorney-client relationship unless accompanied by the firm’s written agreement to represent you. If representation is accepted, the signed engagement letter controls the scope of representation, fees, payment terms, consultation limitations, excluded services, client responsibilities, deadlines, dispute-resolution provisions, and other engagement-specific terms.
Electronic Communications and Security
Electronic communications, including email, online forms, scheduling platforms, SMS, voicemail, and internet-based communications, may not be secure. By contacting the firm electronically, you consent to receiving communications by electronic means, subject to applicable law and any later written instructions from the firm. Accord & Shield Legal uses reasonable safeguards but does not guarantee that Website communications, emails, or third-party platforms will be secure, uninterrupted, error-free, or immune from interception, loss, delay, corruption, or unauthorized access.
Third-Party Services and Links
The Website may link to or integrate with third-party services, including scheduling platforms, payment processors, analytics providers, website hosts, email providers, client intake systems, social media platforms, mapping tools, or external legal resources. Accord & Shield Legal does not control and is not responsible for third-party websites, services, privacy practices, content, uptime, security, representations, or terms. Your use of third-party services is governed by the third party’s terms and policies.
Intellectual Property
The Website and its content, including text, graphics, logos, service descriptions, forms, templates, checklists, videos, designs, icons, images, downloads, and other materials, are owned by Accord & Shield Legal or its licensors and are protected by copyright, trademark, trade dress, unfair competition, and other laws. You may view Website content for personal or internal business evaluation purposes only. You may not copy, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, sell, scrape, train artificial-intelligence systems on, or exploit Website content without the firm’s prior written consent.
No Warranties
The Website is provided on an “as is,” “as available,” and “with all faults” basis. To the fullest extent permitted by law, Accord & Shield Legal disclaims all warranties, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, title, non-infringement, availability, security, and error-free operation.
Limitation of Liability
To the fullest extent permitted by law, Accord & Shield Legal and its owners, attorneys, employees, contractors, agents, vendors, affiliates, successors, and assigns will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost business opportunity; loss of goodwill; loss of data; business interruption; security incident; missed deadline; or reliance damages arising from or related to the Website, Website content, electronic communications, third-party services, or these terms. To the fullest extent permitted by law, the aggregate liability of Accord & Shield Legal for claims arising out of or related to the Website or these terms will not exceed $100 or the amount you paid directly to the firm for Website access, if any, whichever is greater. This limitation does not limit any liability that cannot legally be limited. Neither the liability limitations nor the one-year claim period applies to claims arising from legal services or duties owed to clients or prospective clients, restricts anyone’s right to report professional misconduct, or limits any liability or right that applicable law does not permit these terms to limit.
Indemnification
You agree to defend, indemnify, and hold harmless Accord & Shield Legal and its owners, attorneys, employees, contractors, agents, vendors, affiliates, successors, and assigns from and against any claims, damages, losses, liabilities, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising from or related to: (1) your use of the Website; (2) your violation of these terms; (3) third-party claims, but only to the extent caused by your submission of information that you lacked authority to submit or that violated these terms, excluding losses attributable to the firm’s own acts, omissions, or breach of duty; (4) your violation of any law or third-party right; or (5) your misuse of Website content.
Dispute Resolution; Governing Law; Forum
These Website Terms and any dispute arising from or related to the Website, Website content, non-client communications, or pre-engagement interactions are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where applicable professional-conduct rules, privacy laws, consumer-protection laws, or other mandatory laws require otherwise. Subject to any non-waivable rights under applicable law, any dispute arising from or related to the Website or these terms must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction and venue in those courts. Nothing in this section governs disputes arising from an attorney-client engagement if a separate engagement agreement provides different terms.
Time to Bring Claims
To the fullest extent permitted by law, any claim arising from or related to the Website, Website content, non-client communications, or these terms must be brought within one year after the claim accrues, or it is permanently barred. This limitation does not apply where prohibited by law. Neither the liability limitations nor the one-year claim period applies to claims arising from legal services or duties owed to clients or prospective clients, restricts anyone’s right to report professional misconduct, or limits any liability or right that applicable law does not permit these terms to limit.
California Users; Mandatory Rights Preserved
Nothing in these terms is intended to waive or limit any non-waivable right available under California law, including non-waivable privacy, consumer, professional-responsibility, or ethics protections. If a provision is unenforceable as applied to a California user, it will be limited only to the extent necessary to make it enforceable while preserving its protective purpose to the maximum extent permitted by law.
Changes to Website or Terms
Accord & Shield Legal may update, suspend, discontinue, or modify the Website or these terms at any time. Updated terms are effective when posted unless otherwise stated. Your continued use of the Website after updated terms are posted constitutes acceptance of the updated terms.
SMS Terms of Service
Program Description: Accord & Shield Legal sends SMS messages to clients and prospective clients regarding their inquiry or matter, including appointment scheduling and reminders, case-related communications, and billing notifications.
Opt-Out: To stop receiving text messages from us, reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE, or OPT OUT, or tell us by any other reasonable means that you no longer wish to receive texts. After you send STOP, we will send a message to confirm you have been unsubscribed and you will receive no further messages. To rejoin, sign up again as you did the first time.
Support: If you are experiencing issues with the messaging program, reply with the keyword HELP, or contact us at connect@accordshield.com or (623) 239-2682.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Fees and Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, please contact your wireless provider.
Consent: Consent to receive SMS messages is not a condition of legal representation or of any purchase.
Privacy: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. If you have any questions regarding privacy, please read our Privacy Policy.
Severability; No Waiver; Entire Website Agreement
If any provision of these terms is held invalid, unlawful, or unenforceable, the remaining provisions will remain in effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable. Failure to enforce any provision is not a waiver. These terms, together with the Privacy Policy and Attorney Advertising and Legal Disclaimer, are the entire agreement governing Website use, except for any separate written engagement, consultation, payment, or client agreement.
This page is provided for general informational purposes and does not constitute legal advice. Using this Site or contacting Accord & Shield does not create an attorney-client relationship.